1 Billion Subscribers Benefit from Ericsson’s Managed Services

In an increasingly Networked Society, a growing number of devices are expected to use broadband connections to deliver a wide array of rich communication and multimedia services, anytime, anywhere. Even more advanced network solutions are required to meet the demand for superior performance, and the natural solution for operators is to sign managed services contracts with partners that assume responsibility for activities such as operating and managing their networks.
As the world’s leading provider of communications technology and services, Ericsson pioneered managed services for telecom and continues to be the frontrunner in this area. With well over 15 years of experience in managing multi-vendor, multi-technology networks, Ericsson industrialized the concept of delivering managed services for multiple operators through outstanding Global Service Centers and a strong field service organization.
Ericsson has invested more than USD 1 billion in tools, methods and processes for service delivery and established Global Service Centers in Romania, Mexico, India and China that deliver managed services remotely for a large number of networks across the globe.Ericsson is continuously looking for new ways to help its customers put their customers first.