Avaya and Microsoft Announce Integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS
08/20/2021 • Customer news
Avaya , a global leader in solutions to enhance and simplify communications and collaboration, today announced a strategic relationship with Microsoft to create a powerful set of joint cloud communications solutions to define the future of customer and employee experience.
Benefitting from the complementary strengths of both companies, the joint solutions include Avaya’s award-winning Avaya OneCloud CPaaS (Communications Platform as a Service) now integrated with voice, video, chat and SMS capabilities of Microsoft Azure Communication Services for combined global reach, scale and functionality.
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