HP Unveils Cloud-based Service Desk Solution

HP announced HP Service Anywhere, a Software-as-a-Service (SaaS) solution that ensures availability of IT systems, enabling enterprises to enhance workforce productivity and align IT with changing business demands.
To prevent service downtime and maximize employee productivity, organizations need simple, agile IT service desk solutions that help them resolve incidents rapidly while adapting easily to changing enterprise requirements. Organizations also want to reduce the costs and complexity of deploying and upgrading mission-critical service desk solutions and avoid disrupting the delivery and quality of internal services.
HP Service Anywhere, an IT service management (ITSM) software solution delivered as a service or via the cloud, helps organizations address these needs by quickly resolving IT incidents and ensuring availability of critical services that drive innovation. The new solution features an intuitive user interface and is simple to deploy, manage and upgrade.